How to Order

Adding a Product to the Shopping Cart

 Choose the product you want to buy by clicking the “Add to Cart” button

For products with multiple versions in terms of size, weight or color, you need to add the desired products one after the other

For ordering several products with the same specification in terms of size, weight or color, you can indicate the required product quantity by choosing it via the quantity dropdown

The Shopping Cart Dropdown

Within the shopping cart popup you can edit the products again which you previously added to the cart. You can remove products or change quantities.

>> Modify Products

If you want to cancel an order just press the “Remove” button in your cart

If you want to change the quantity of a product just update it in the respective field

>> Moving out of the Shopping Cart and continue shopping

You can resume shopping by moving the curser out of the popup area upon which the popup will close

>> Moving out of the Shopping Cart and Checkout

To finalize your purchase you click the “Checkout” button which will lead you to the checkout page

Shopping Cart Review Page

On the cart review page you have a bigger screen on which you can edit the products in your cart. You can remove products or change quantities as before in the Shopping Cart popup.

If you want to proceed with the checkout just click the “Continue to Date Entry” button.

If you want to continue shopping after having checked the cart content just press the “Continue Shopping” button.

Submitting an order

After entering your personal information and choosing the required shipping service you need to click on the “Submit Order” button for us to proceed your order and payment.

Order Status Information

You should then receive an order confirmation via email immediately.

Payment and Shipping Status Information

Once your payment has been approved, we will send out your order and inform you on the shipping status of your order as well as provide you with a shipment tracking information via email.

All our products are well packed for transport but should you still receive an item that does not comply with our quality standards because it is broken or damaged, both our return policy and Satisfaction Guarantee protect you.

Our return policy allows you to return any broken or damaged item purchased from this site within 30 days if we are notified within one week of delivery. In that case any additional shipping charges are covered by us.

After receiving your returned item we will either provide you with a replacement product or, if not available, we will issue a refund. You will be notified via email once your refund has been transferred and you will be provided the tracking number of the replacement item as soon as it has been shipped out.If you need to return an item simply contact us, provide us with your order number and tell us what item you wish to return and why – we take care of the rest and ensure smooth handling.